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CYBER CRIMES

The FBI is the lead federal agency for investigating cyber attacks by criminals, overseas adversaries, and terrorists. The threat is incredibly serious—and growing. Cyber intrusions are becoming more commonplace, more dangerous, and more sophisticated. Our nation’s critical infrastructure, including both private and public sector networks, are targeted by adversaries. American companies are targeted for trade secrets and other sensitive corporate data, and universities for their cutting-edge research and development. Citizens are targeted by fraudsters and identity thieves, and children are targeted by online predators. Just as the FBI transformed itself to better address the terrorist threat after the 9/11 attacks, it is undertaking a similar transformation to address the pervasive and evolving cyber threat. This means enhancing the Cyber Division’s investigative capacity to sharpen its focus on intrusions into government and private computer networks.
The collective impact is staggering. Billions of dollars are lost every year repairing systems hit by such attacks. Some take down vital systems, disrupting and sometimes disabling the work of hospitals, banks, and 9-1-1 services around the country.
In a ransomware attack, victims—upon seeing an e-mail addressed to them—will open it and may click on an attachment that appears legitimate, like an invoice or an electronic fax, but which actually contains the malicious ransomware code. Or the e-mail might contain a legitimate-looking URL, but when a victim clicks on it, they are directed to a website that infects their computer with malicious software.
One the infection is present, the malware begins encrypting files and folders on local drives, any attached drives, backup drives, and potentially other computers on the same network that the victim computer is attached to. Users and organizations are generally not aware they have been infected until they can no longer access their data or until they begin to see computer messages advising them of the attack and demands for a ransom payment in exchange for a decryption key. These messages include instructions on how to pay the ransom, usually with bitcoins because of the anonymity this virtual currency provides.
Ransomware attacks are not only proliferating, they’re becoming more sophisticated. Several years ago, ransomware was normally delivered through spam e-mails, but because e-mail systems got better at filtering out spam, cyber criminals turned to spear phishing e-mails targeting specific individuals. And in newer instances of ransomware, some cyber criminals aren’t using e-mails at all—they can bypass the need for an individual to click on a link by seeding legitimate websites with malicious code, taking advantage of unpatched software on end-user computers.
The FBI doesn’t support paying a ransom in response to a ransomware attack. Paying a ransom doesn’t guarantee an organization that it will get its data back—there have been cases where organizations never got a decryption key after having paid the ransom. Paying a ransom not only emboldens current cyber criminals to target more organizations, it also offers an incentive for other criminals to get involved in this type of illegal activity. And by paying a ransom, an organization might inadvertently be funding other illicit activity associated with criminals.
Established by the FBI’s Cyber Division in 2006 to provide rapid incident response on major computer intrusions and cyber-related emergencies, the team has approximately 50 members located in field offices around the country. They are either special agents or computer scientists, and all possess advanced training in computer languages, forensic investigations, and malware analysis. And since the team's inception, the Bureau has investigated hundreds of cyber crimes, and a number of those cases were deemed of such significance that the rapid response and specialized skills of the Cyber Action Team were required. Some of those cases affected U.S. interests abroad, and the team deployed overseas, working through our legal attaché offices and with our international partners.
Members of the team make an initial assessment, and then call in additional experts as needed. Using cutting-edge tools, the team look’s for a hacker’s signature. In the cyber world, such signatures are called TTPs—tools, techniques, and procedures. The TTPs usually point to a specific group or person. The hackers may represent a criminal enterprise looking for financial gain or state-sponsored entities seeking a strategic advantage over the U.S.
Since its establishment, the NCFTA has evolved to keep up with the ever-changing cyber crime landscape. Today, the organization deals with threats from transnational criminal groups including spam, botnets, stock manipulation schemes, intellectual property theft, pharmaceutical fraud, telecommunications scams, and other financial fraud schemes that result in billions of dollars in losses to companies and consumers.
Because of the global reach of cyber crime, no single organization, agency, or country can defend against it. Vital partnerships like the NCFTA are key to protecting cyberspace and ensuring a safer cyber future for our citizens and countries around the world.
Keep Your Firewall Turned On: A firewall helps protect your computer from hackers who might try to gain access to crash it, delete information, or even steal passwords or other sensitive information. Software firewalls are widely recommended for single computers. The software is prepackaged on some operating systems or can be purchased for individual computers. For multiple networked computers, hardware routers typically provide firewall protection.
Install or Update Your Antivirus Software: Antivirus software is designed to prevent malicious software programs from embedding on your computer. If it detects malicious code, like a virus or a worm, it works to disarm or remove it. Viruses can infect computers without users’ knowledge. Most types of antivirus software can be set up to update automatically.
Turn Off Your Computer: With the growth of high-speed Internet connections, many opt to leave their computers on and ready for action. The downside is that being “always on” renders computers more susceptible. Beyond firewall protection, which is designed to fend off unwanted attacks, turning the computer off effectively severs an attacker’s connection—be it spyware or a botnet that employs your computer’s resources to reach out to other unwitting users.
Cyber Crime The FBI is the lead federal agency for investigating cyber attacks by criminals, overseas adversaries, and terrorists. The threat is incredibly serious—and growing. Cyber intrusions are becoming more commonplace, more dangerous, and more sophisticated. Our nation’s critical infrastructure, including both private and public sector networks, are targeted by adversaries. American companies are targeted for trade secrets and other sensitive corporate data, and universities for their cutting-edge research and development. Citizens are targeted by fraudsters and identity thieves, and children are targeted by online predators. Just as the FBI transformed itself to better address the terrorist threat after the 9/11 attacks, it is undertaking a similar transformation to address the pervasive and evolving cyber threat. This means enhancing the Cyber Division’s investigative capacity to sharpen its focus on intrusions into government and private computer networks. Read about the FBI's lead role in threat response for significant cyber activities, per Presidential Policy Directive-41. For more information on the FBI's cyber security efforts, read our "Addressing Threats to the Nation’s Cybersecurity" brochure.
The FBI is the lead federal agency for investigating cyber attacks by criminals, overseas adversaries, and terrorists. The threat is incredibly serious—and growing. Cyber intrusions are becoming more commonplace, more dangerous, and more sophisticated. Our nation’s critical infrastructure, including both private and public sector networks, are targeted by adversaries. American companies are targeted for trade secrets and other sensitive corporate data, and universities for their cutting-edge research and development. Citizens are targeted by fraudsters and identity thieves, and children are targeted by online predators. Just as the FBI transformed itself to better address the terrorist threat after the 9/11 attacks, it is undertaking a similar transformation to address the pervasive and evolving cyber threat. This means enhancing the Cyber Division’s investigative capacity to sharpen its focus on intrusions into government and private computer networks. Read about the FBI's lead role in threat response for significant cyber activities, per Presidential Policy Directive-41. For more information on the FBI's cyber security efforts, read our "Addressing Threats to the Nation’s Cybersecurity" brochure.
Going DarkLaw enforcement at all levels has the legal authority to intercept and access communications and information pursuant to court orders, but often lacks the technical ability to carry out those orders because of a fundamental shift in communications services and technologies. This scenario is often called “Going Dark” and can hinder access to valuable information that may help identity and save victims, reveal evidence to convict perpetrators, or exonerate the innocent. Read more about the FBI’s response to the Going Dark problem. Identity TheftIdentity theft—increasingly being facilitated by the Internet—occurs when someone unlawfully obtains another’s personal information and uses it to commit theft or fraud. The FBI uses both its cyber and criminal resources—along with its intelligence capabilities—to identify and stop crime groups in their early stages and to root out the many types of perpetrators, which span the Bureau's investigative priorities. More on the FBI's efforts to combat identity theft.
Going DarkLaw enforcement at all levels has the legal authority to intercept and access communications and information pursuant to court orders, but often lacks the technical ability to carry out those orders because of a fundamental shift in communications services and technologies. This scenario is often called “Going Dark” and can hinder access to valuable information that may help identity and save victims, reveal evidence to convict perpetrators, or exonerate the innocent. Read more about the FBI’s response to the Going Dark problem.
Initiatives and Partnerships The Internet Crime Complaint CenterThe mission of the Internet Crime Complaint Center (IC3) is to provide the public with a reliable and convenient reporting mechanism to submit information to the FBI concerning suspected Internet-facilitated fraud schemes and to develop effective alliances with law enforcement and industry partners. Information is analyzed and disseminated for investigative and intelligence purposes to law enforcement and for public awareness.Visit the IC3's website for more information, including IC3 annual reports. Cyber Action TeamIt can be a company’s worst nightmare—the discovery that hackers have infiltrated their computer networks and made off with trade secrets, customers’ personal information, and other critical data. Today’s hackers have become so sophisticated that they can overcome even the best network security measures. When such intrusions happen—and unfortunately, they occur frequently—the FBI can respond with a range of investigative assets, including the little-known Cyber Action Team (CAT). This rapid deployment group of cyber experts can be on the scene just about anywhere in the world within 48 hours, providing investigative support and helping to answer critical questions that can quickly move a case forward.Established by the FBI’s Cyber Division in 2006 to provide rapid incident response on major computer intrusions and cyber-related emergencies, the team has approximately 50 members located in field offices around the country. They are either special agents or computer scientists, and all possess advanced training in computer languages, forensic investigations, and malware analysis. And since the team's inception, the Bureau has investigated hundreds of cyber crimes, and a number of those cases were deemed of such significance that the rapid response and specialized skills of the Cyber Action Team were required. Some of those cases affected U.S. interests abroad, and the team deployed overseas, working through our legal attaché offices and with our international partners.Members of the team make an initial assessment, and then call in additional experts as needed. Using cutting-edge tools, the team look’s for a hacker’s signature. In the cyber world, such signatures are called TTPs—tools, techniques, and procedures. The TTPs usually point to a specific group or person. The hackers may represent a criminal enterprise looking for financial gain or state-sponsored entities seeking a strategic advantage over the U.S.
Cyber Action TeamIt can be a company’s worst nightmare—the discovery that hackers have infiltrated their computer networks and made off with trade secrets, customers’ personal information, and other critical data. Today’s hackers have become so sophisticated that they can overcome even the best network security measures. When such intrusions happen—and unfortunately, they occur frequently—the FBI can respond with a range of investigative assets, including the little-known Cyber Action Team (CAT). This rapid deployment group of cyber experts can be on the scene just about anywhere in the world within 48 hours, providing investigative support and helping to answer critical questions that can quickly move a case forward.Established by the FBI’s Cyber Division in 2006 to provide rapid incident response on major computer intrusions and cyber-related emergencies, the team has approximately 50 members located in field offices around the country. They are either special agents or computer scientists, and all possess advanced training in computer languages, forensic investigations, and malware analysis. And since the team's inception, the Bureau has investigated hundreds of cyber crimes, and a number of those cases were deemed of such significance that the rapid response and specialized skills of the Cyber Action Team were required. Some of those cases affected U.S. interests abroad, and the team deployed overseas, working through our legal attaché offices and with our international partners.Members of the team make an initial assessment, and then call in additional experts as needed. Using cutting-edge tools, the team look’s for a hacker’s signature. In the cyber world, such signatures are called TTPs—tools, techniques, and procedures. The TTPs usually point to a specific group or person. The hackers may represent a criminal enterprise looking for financial gain or state-sponsored entities seeking a strategic advantage over the U.S.
Because of the global reach of cyber crime, no single organization, agency, or country can defend against it. Vital partnerships like the NCFTA are key to protecting cyberspace and ensuring a safer cyber future for our citizens and countries around the world.For more information visit the National Cyber-Forensics & Training Alliance website.
Safe Online SurfingThe FBI Safe Online Surfing (FBI-SOS) program is a nationwide initiative designed to educate children in grades 3 to 8 about the dangers they face on the Internet and to help prevent crimes against children.It promotes cyber citizenship among students by engaging them in a fun, age-appropriate, competitive online program where they learn how to safely and responsibly use the Internet.The program emphasizes the importance of cyber safety topics such as password security, smart surfing habits, and the safeguarding of personal information.For more information, visit the Safe Online Surfing website.
Cybercrime, or computer crime, is crime that involves a computer and a network. The computer may have been used in the commission of a crime, or it may be the target. Debarati Halder and K. Jaishankar define cybercrimes as: "Offences that are committed against individuals or groups of individuals with a criminal motive to intentionally harm the reputation of the victim or cause physical or mental harm, or loss, to the victim directly or indirectly, using modern telecommunication networks such as Internet (networks including but not limited to Chat rooms, emails, notice boards and groups) and mobile phones (Bluetooth/SMS/MMS)". Cybercrime may threaten a person or a nation's security and financial health. Issues surrounding these types of crimes have become high-profile, particularly those surrounding hacking, copyright infringement, unwarranted mass-surveillance, child pornography, and child grooming. There are also problems of privacy when confidential information is intercepted or disclosed, lawfully or otherwise. Debarati Halder and K. Jaishankar further define cybercrime from the perspective of gender and defined 'cybercrime against women' as "Crimes targeted against women with a motive to intentionally harm the victim psychologically and physically, using modern telecommunication networks such as internet and mobile phones". Internationally, both governmental and non-state actors engage in cybercrimes, including espionage, financial theft, and other cross-border crimes. Activity crossing international borders and involving the interests of at least one nation state is sometimes referred to as cyberwarfare.
Government officials and information technology security specialists have documented a significant increase in Internet problems and server scans since early 2001. But there is a growing concern among federal officials that such intrusions are part of an organized effort by cyberterrorists, foreign intelligence services, or other groups to map potential security holes in critical systems. A cyberterrorist is someone who intimidates or coerces a government or organization to advance his or her political or social objectives by launching a computer-based attack against computers, networks, or the information stored on them.
Cyberterrorism in general, can be defined as an act of terrorism committed through the use of cyberspace or computer resources (Parker 1983). As such, a simple propaganda in the Internet, that there will be bomb attacks during the holidays can be considered cyberterrorism. There are also hacking activities directed towards individuals, families, organized by groups within networks, tending to cause fear among people, demonstrate power, collecting information relevant for ruining peoples' lives, robberies, blackmailing etc.
Cyberextortion occurs when a website, e-mail server, or computer system is subjected to or threatened with repeated denial of service or other attacks by malicious hackers. These hackers demand money in return for promising to stop the attacks and to offer "protection". According to the Federal Bureau of Investigation, cyberextortionists are increasingly attacking corporate websites and networks, crippling their ability to operate and demanding payments to restore their service. More than 20 cases are reported each month to the FBI and many go unreported in order to keep the victim's name out of the public domain. Perpetrators typically use a distributed denial-of-service attack.
Department of Defense (DoD) notes that the cyberspace has emerged as a national-level concern through several recent events of geo-strategic significance. Among those are included, the attack on Estonia's infrastructure in 2007, allegedly by Russian hackers. "In August 2008, Russia again allegedly conducted cyberattacks, this time in a coordinated and synchronized kinetic and non-kinetic campaign against the country of Georgia. Fearing that such attacks may become the norm in future warfare among nation-states, the concept of cyberspace operations impacts and will be adapted by warfighting military commanders in the future.
These crimes are committed by a selected group of criminals. Unlike crimes using the computer as a tool, these crimes require the technical knowledge of the perpetrators. As such, as technology evolves, so too does the nature of the crime. These crimes are relatively new, having been in existence for only as long as computers have—which explains how unprepared society and the world in general is towards combating these crimes. There are numerous crimes of this nature committed daily on the internet:.
When the individual is the main target of cybercrime, the computer can be considered as the tool rather than the target. These crimes generally involve less technical expertise. Human weaknesses are generally exploited. The damage dealt is largely psychological and intangible, making legal action against the variants more difficult. These are the crimes which have existed for centuries in the offline world. Scams, theft, and the likes have existed even before the development in high-tech equipment. The same criminal has simply been given a tool which increases his potential pool of victims and makes him all the harder to trace and apprehend.
Whereas content may be offensive in a non-specific way, harassment directs obscenities and derogatory comments at specific individuals focusing for example on gender, race, religion, nationality, sexual orientation. This often occurs in chat rooms, through newsgroups, and by sending hate e-mail to interested parties. Harassment on the internet also includes revenge porn.
There are instances where committing a crime using a computer can lead to an enhanced sentence. For example, in the case of United States v. Neil Scott Kramer, Kramer was served an enhanced sentence according to the U.S. Sentencing Guidelines Manual §2G1.3(b) for his use of a cell phone to "persuade, induce, entice, coerce, or facilitate the travel of, the minor to engage in prohibited sexual conduct." Kramer argued that this claim was insufficient because his charge included persuading through a computer device and his cellular phone technically is not a computer. Although Kramer tried to argue this point, U.S. Sentencing Guidelines Manual states that the term computer "means an electronic, magnetic, optical, electrochemically, or other high speed data processing device performing logical, arithmetic, or storage functions, and includes any data storage facility or communications facility directly related to or operating in conjunction with such device.".
Connecticut was the U.S. state to pass a statute making it a criminal offense to harass someone by computer. Michigan, Arizona, and Virginia and South Carolina have also passed laws banning harassment by electronic means.
Harassment as defined in the U.S. computer statutes is typically distinct from cyberbullying, in that the former usually relates to a person's "use a computer or computer network to communicate obscene, vulgar, profane, lewd, lascivious, or indecent language, or make any suggestion or proposal of an obscene nature, or threaten any illegal or immoral act," while the latter need not involve anything of a sexual nature.
Although freedom of speech is protected by law in most democratic societies (in the US this is done by the First Amendment), it does not include all types of speech. In fact spoken or written "true threat" speech/text is criminalized because of "intent to harm or intimidate", that also applies for online or any type of network related threats in written text or speech. The US Supreme Court definition of "true threat" is "statements where the speaker means to communicate a serious expression of an intent to commit an act of unlawful violence to a particular individual or group".
Darknet markets are used to buy and sell recreational drugs online. Some drug traffickers use encrypted messaging tools to communicate with drug mules. The dark web site Silk Road was a major online marketplace for drugs before it was shut down by law enforcement (then reopened under new management, and then shut down by law enforcement again). After Silk Road 2.0 went down, Silk Road 3 Reloaded emerged. However it was just an older marketplace named Diabolus Market, that used the name for more exposure from the brand's previous success.
A computer can be a source of evidence (see digital forensics). Even where a computer is not directly used for criminal purposes, it may contain records of value to criminal investigators in the form of a logfile. In most countries Internet Service Providers are required, by law, to keep their logfiles for a predetermined amount of time. For example; a European wide Data Retention Directive (applicable to all EU member states) states that all E-mail traffic should be retained for a minimum of 12 months.
Due to easily exploitable laws, cybercriminals use developing countries in order to evade detection and prosecution from law enforcement. In developing countries, such as the Philippines, laws against cybercrime are weak or sometimes nonexistent. These weak laws allow cybercriminals to strike from international borders and remain undetected. Even when identified, these criminals avoid being punished or extradited to a country, such as the United States, that has developed laws that allow for prosecution. While this proves difficult in some cases, agencies, such as the FBI, have used deception and subterfuge to catch criminals. For example, two Russian hackers had been evading the FBI for some time. The FBI set up a fake computing company based in Seattle, Washington. They proceeded to lure the two Russian men into the United States by offering them work with this company. Upon completion of the interview, the suspects were arrested outside of the building. Clever tricks like this are sometimes a necessary part of catching cybercriminals when weak legislation makes it impossible otherwise.
However, some hackers have been hired as information security experts by private companies due to their inside knowledge of computer crime, a phenomenon which theoretically could create perverse incentives. A possible counter to this is for courts to ban convicted hackers from using the Internet or computers, even after they have been released from prison – though as computers and the Internet become more and more central to everyday life, this type of punishment may be viewed as more and more harsh and draconian. However, nuanced approaches have been developed that manage cyberoffender behavior without resorting to total computer and/or Internet bans. These approaches involve restricting individuals to specific devices which are subject to computer monitoring and/or computer searches by probation and/or parole officers.
As technology advances and more people rely on the internet to store sensitive information such as banking or credit card information, criminals are going to attempt to steal that information. Cyber-crime is becoming more of a threat to people across the world. Raising awareness about how information is being protected and the tactics criminals use to steal that information is important in today's world. According to the FBI's Internet Crime Complaint Center in 2014 there were 269,422 complaints filed. With all the claims combined there was a reported total loss of $800,492,073. But yet cyber-crime doesn't seem to be on the average person's radar. There are 1.5 million cyber-attacks annually, that means that there are over 4,000 attacks a day, 170 attacks every hour, or nearly three attacks every minute, with studies showing us that only 16% of victims had asked the people who were carrying out the attacks to stop. Anybody who uses the internet for any reason can be a victim, which is why it is important to be aware of how one is being protected while online.

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